These Terms and Agreements apply to the Ecom Reserve ads membership and related services in StingersOS. Last updated: July 24, 2026.
1. Agreement to these terms
These Terms and Agreements (“Terms”) govern your access to and use of the Ecom Reserve ads membership and related services delivered through StingersOS (the “Service”), operated by Rising Ecommerce LLC (“we,” “us,” or “our”).
By creating an account, starting a membership checkout, completing a purchase, or otherwise using the Service, you agree to these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that company.
2. The Service
The Service provides a monthly ads membership that may include ad requests, creative production, revisions, delivery inside your client portal, and related workflow tools. Plan features, allowances, and pricing are shown at checkout and may change for future billing periods with notice where required.
We may update, improve, or discontinue parts of the Service. Material changes to these Terms will be reflected on this page with an updated “Last updated” date.
3. Artificial intelligence disclosure
Parts of the Service may use artificial intelligence (AI) and automated tools to help draft, generate, edit, enhance, or recommend advertising creative, copy, captions, variants, or related materials.
AI-assisted outputs are provided as part of a creative production workflow and may be reviewed, edited, or rejected by humans. AI outputs can be inaccurate, incomplete, or unsuitable for your brand, audience, or platform policies. You are responsible for reviewing deliverables before publishing or spending against them, and for complying with applicable advertising, disclosure, and platform rules.
We disclose this AI use so the Service is not presented as purely human-made when automated tools are involved. Nothing in the Service guarantees specific advertising performance, rankings, or outcomes.
4. Membership, billing, and cancellation
Ads memberships are billed in advance on a recurring monthly basis at the plan rate shown during checkout, plus applicable taxes. By completing purchase, you authorize us and our payment processor (Stripe) to charge your selected payment method for the initial period and each renewal until you cancel.
You may cancel anytime. Cancellation stops future renewals; it does not automatically refund the current billing period unless we expressly state otherwise or are required by law. After cancellation, access continues through the end of the paid period already charged.
Failed payments may result in suspension or termination of membership access until billing is resolved. You agree to keep payment details current.
5. Payment authorization
Payment processing is handled by Stripe. By submitting a card or confirming payment, you authorize charges for the selected plan and any renewals under these Terms. We do not store full card numbers on our servers; card data is processed by Stripe under its terms and policies.
Fees are generally non-refundable except where required by law or where we agree in writing. Chargebacks initiated without first contacting us may result in account review or termination.
6. Accounts and acceptable use
You are responsible for activity under your portal or account credentials and for providing accurate contact and billing information. You agree not to misuse the Service, attempt unauthorized access, interfere with other customers, upload malware, or use the Service for unlawful, deceptive, or infringing advertising.
We may suspend or terminate access for violations of these Terms, non-payment, or risk to the Service or other users.
7. Uploads, user content, and licenses
You may upload photos, videos, text, logos, product information, brand guidelines, and other materials (“User Content”) for use in ad production and delivery.
You represent and warrant that you own or have all rights, licenses, and permissions needed to upload User Content and to authorize us to use it for providing the Service. You retain ownership of your User Content.
You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify (for formatting, sizing, editing, and production), display, and otherwise use User Content solely as needed to operate, deliver, and improve the Service for you.
We may remove or disable access to User Content that we reasonably believe infringes rights, violates law or these Terms, or creates risk to the Service.
8. Copyright complaints (DMCA)
If you believe content on the Service infringes your copyright, send a notice that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner’s behalf.
Send DMCA notices to our designated agent at jay@ecomreserve.com (subject: “DMCA Notice”) or by mail to Rising Ecommerce LLC, Attn: DMCA Agent, care of jay@ecomreserve.com.
We may remove or disable allegedly infringing material and, where appropriate, terminate repeat infringers’ access in accordance with applicable law.
9. Data collection and privacy
To operate memberships and the Service, we may collect and process information such as:
- Account and portal identifiers, names, emails, and company details you provide
- Payment and billing metadata processed via Stripe (including last4, brand, and transaction status — not full card PANs on our systems)
- Usage data such as plan selection, requests submitted, revisions, delivery status, and feature interactions
- Device, browser, and approximate technical diagnostics needed for security and reliability
- Analytics that help us understand product usage (aggregated or pseudonymized where practical)
- Uploaded creative assets and related project files (User Content)
We use this information to provide billing, fulfill ad production, communicate about your membership, secure the Service, and improve product quality. We do not sell your personal information.
For questions about privacy practices, contact us using the email below. If a separate Privacy Policy is published for Ecom Reserve or StingersOS, that policy supplements this section.
10. Our intellectual property
The Service, StingersOS, Ecom Reserve branding, software, templates, and our pre-existing tools and know-how remain our property. Subject to your plan and these Terms, we grant you a limited license to use deliverables produced for your account for your advertising, subject to any platform or third-party rights in materials you supplied.
11. Disclaimers
THE SERVICE AND ALL DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE, OR THAT ADS WILL ACHIEVE ANY PARTICULAR RESULTS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE ADS MEMBERSHIP IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
13. Binding arbitration and class-action waiver
Please read this section carefully. It affects your legal rights.
Except for disputes that qualify for small-claims court or claims seeking injunctive relief for intellectual-property misuse, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by a recognized arbitration provider under its commercial or consumer rules, as applicable. The seat of arbitration will be San Juan, Puerto Rico, unless we agree otherwise in writing. Judgment on the award may be entered in any court with jurisdiction.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding.
If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court; the remainder of this arbitration section continues to apply. Either party may seek provisional injunctive relief in court to protect rights pending arbitration.
14. Governing law
These Terms are governed by the laws of the Commonwealth of Puerto Rico, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration section.
15. Contact
Questions about these Terms, membership billing, or copyright notices may be sent to jay@ecomreserve.com.
Rising Ecommerce LLC · Ecom Reserve / StingersOS